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Excellent book for the entire orthodontic team — a must read! It’s well written and easy to apply. And the opportunity to work with the author one on one in the future…PRICELESS.

Do yourself a favor: buy the book and move your practice forward.

Amazon Review

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You'll Learn

  • The guiding principles of effective communication

  • How to develop a process without sacrificing personality

  • How to welcome new patients and set up appointments

  • How to handle challenges such as upset callers

  • How to guide your front desk team to excellence

  • And more!

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