Excellent book for the entire orthodontic team — a must read! It’s well written and easy to apply. And the opportunity to work with the author one on one in the future…PRICELESS.
Do yourself a favor: buy the book and move your practice forward.
Amazon Review
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You'll Learn
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The guiding principles of effective communication
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How to develop a process without sacrificing personality
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How to welcome new patients and set up appointments
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How to handle challenges such as upset callers
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How to guide your front desk team to excellence
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And more!
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