From Bogged Down to Brief
Some questions can make us feel like we're tap-dancing when we should just answer the question and move on.
Amy coached this scheduling coordinator the art of BREVITY: sentences on the phone; paragraphs in person.


From Mousy To Scheduling Ninja
This scheduling coordinator used to dread making appointments, and has now become this practice's ninja (STILL over four years later according to her Doctor!)
Amy helped Debbie feel more confident and use the proper leading question to offer appointments which put Debbie in control of the conversation.


The numbers speak for themselves!

Decrease in
No Shows
Among new patients
within 9 months

Increase in Production
After 5 years of NO increase

Reduction in
Calls
Longer than 10 minutes
Our Clients' Experiences





