Amy Demas with Jill Allen on Hey Docs! Podcast
It is always a pleasure to be with Jill Allen on her podcast, Hey Docs!
On my inaugural visit we talked about:
Being a teacher at heart
The importance of communication
Communication modalities
The "softer side" of communication
Examples of ways to communicate
Formal vs casual communication
The difference between a transaction and an experience
The Golden Rule
Habits
The New Patient Welcome Call
Treatment Coordinator communication
The One in Sixty Rule
The power of moments
...and much more
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Schulman Group leaders say
“The Schulman Group is pleased to call Amy Demas/Communicate Excellence one of our valued preferred consultants and a huge advocate for our educational programming efforts. Her "can do" attitude has served the group in many capacities over the years…..as a consultant, as a program speaker and most recently served as moderator for our Doctor and Team Meeting. As speaker and consultant, Amy offers invaluable insight on communication skills for all orthodontic team members and has helped a number of our members streamline and improve office interactions with patients.”
Emily, Mari's List says
"Amy Demas is a shining star when it comes to training front desk staff, scheduling coordinators and treatment coordinators. She truly communicates excellence. Mari's List feels confident endorsing Amy because of her long history of exceptional professionalism and glowing reviews from our members."
