How to Write a Note
Writing a note is a lost art but can create a wonderful memory for the recipient. In our age of electronic communication, many have forgotten this basic skill. Let Amy Demas show you some tips to make... ...more
Customer Experience ,Habit
July 26, 2023•1 min read
Amy Demas with Jill Allen on Hey Docs! Podcast
Amy Demas was the guest of Jill Allen on her podcast, Hey Docs! The title of their discussion is "Learn to Communicate Better." Links are provided for Spotify and YouTube. Take time to listen and wat... ...more
Phone Communication ,Sales Communication Habit &Podcast
March 09, 2023•0 min read
How to Use Your Voice
Your voice paints a picture of you. It is a critical input as clients form first impressions. Amy walks through the acronym PICTURE to describe voice characteristics. She wants you to paint a picture ... ...more
Phone Communication ,Sales Communication Habit &Clinical Communication
October 24, 2020•2 min read
Willingness – A Key Factor to Change
Knowledge is not enough to ensure change. Being WILLING to change is a key factor to help unlock and open the valve to change. Amy walks through the transtheroretical model of behavior change, otherwi... ...more
Habit
August 09, 2020•5 min read
What is the Difference Between Wanting and Committing to Change?
Many times we approach changing habits as "all or nothing." This tends to result in failure. Amy Demas elaborates on how "small repeatable habits" result in greater success by referring to principles ... ...more
Habit
August 01, 2020•3 min read
5 Chapters to Change a Habit
A poem by Portia Nelson called, "Autobiography in Five Short Chapters" forms a great outline for explaining the "stages of change" model. Amy walks through this poem and model to show how habit work i... ...more
Habit
July 20, 2020•5 min read
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Schulman Group leaders say
“The Schulman Group is pleased to call Amy Demas/Communicate Excellence one of our valued preferred consultants and a huge advocate for our educational programming efforts. Her "can do" attitude has served the group in many capacities over the years…..as a consultant, as a program speaker and most recently served as moderator for our Doctor and Team Meeting. As speaker and consultant, Amy offers invaluable insight on communication skills for all orthodontic team members and has helped a number of our members streamline and improve office interactions with patients.”
Emily, Mari's List says
"Amy Demas is a shining star when it comes to training front desk staff, scheduling coordinators and treatment coordinators. She truly communicates excellence. Mari's List feels confident endorsing Amy because of her long history of exceptional professionalism and glowing reviews from our members."
