Communicate Excellence Blog

How to Talk to New Patients - Amy Demas with Glenn Krieger on Orthopreneurs Podcast phone communication podcast

It is always an honor to be with Glenn, whether...

Explaining the Obvious: 3 Curses of Knowledge clinical communication

Have you ever wondered why your patients and...

3 Tools to Handle the Last-Minute Reschedule phone communication sales communication scheduling

Let’s face it, keeping calm when frantic...

How to Guide and Offer Appointment Options phone communication scheduling

One vital skill each person on your team must...

How to Use Your Voice clinical communication habit phone communication sales communication

Are you aware that hearing and experiencing...

Improve Your Patient Experience customer experience phone communication sales communication

A key to ensuring you improve your patient...

5 Ways to Reduce No-Show Rates customer experience metrics phone communication sales communication

No-show rates are something we need to keep a...

Patient Profiles and Parent Personalities clinical communication phone communication sales communication

Patient profiles (personalities) have not...

Amy on The Propreneur Podcast with Dino Watt podcast

We are so excited to provide you the link to...

Willingness – A Key Factor to Change habit

The year 2020 has shown us over and again that...

What is the Difference Between Wanting and Committing to Change? habit

Let’s say we are past the point of ...

Cause and Effect – Getting Where We Want To Go metrics phone communication

How is your business doing? Are you making...

Communication
Timely Tips